Shame on you Mikogo, for selling a product in this country without any access to technical support. Thanks to remote help software, the concept of a remote help desk has been established and on. How do I schedule a Mikogo meeting Teleconferencing Access the phone numbers in the software Using the Voice over IP (VoIP) feature How can I change the. I was given no other option than to drop my subscription and look for another service. What is Remote Help Remote help is the process of administering IT assistance for software related problems by accessing the troublesome computer over the Web, instead of actually going in person to the computer in question. When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. Recently I purchased a new laptop and when I ran the software from this PC, I could not find any documents to transfer even though they were stored locally on my PC. In those cases, I found I was not always able to transfer mouse and keyboard control and unable to transfer documents. Mikogo ran fairly well for me unless I had a Mac participant. Leaving a video review helps other professionals like you evaluate products. I need to be able to transfer documents via secure file transfer or FTP and the software must be HIPAA compliant. As a remote supporter, you may want to circumvent these limitations since we at Mikogo want to help you as an IT technician, we have built in a feature that makes remote support. We used Mikogo to support customers by viewing and controlling their remote. I also need to be able to transfer control of the mouse and keyboard for remote signature. Join meetings without any downloads or registrations, 100 browser-based. Go Mobile iOS and Android apps for smartphones and tablets. I never have more than one participant besides myself in the conference. With Mikogo you have the possibility to communicate securely and conveniently with your customers via video and screen sharing. - Free account available with many included features. Mikogo is used for online meetings, remote support, web conferencing. Mikogo can be used for a number of purposes, including web conferences, product demonstrations, web presentations, webinars, remote support, online meetings. Specifically, I conduct remote enrollment services and need the software to run on any platform (ie. Discover what Featured Customers are saying about Mikogo through testimonials. I had been using Mikogo for several years now and most of the time it worked fine for my purposes. Not hard to use but don't look for support
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